Kevin “Bloody” Wilson

Occasionally, you’re faced with a client who is just plain unreasonable. When you’re new in the leisure industry, you really take it to heart – it would always spoil my entire day.

Now, I’ve “hardened”. I know from my customer satisfaction scores that I’m doing very well. Indeed, on, I’ve achieved the maximum customer satisfaction grade – something that seems to be escaping several multi-million £ hotels in the area – who are charging more than double my prices.

So, it’s the customer who’s having a bad day. And they are taking it out on me. But while they’re talking, I’m humming a little song in my head.

A “traditional” Australian folk song.

It’s the equivalent of “am I bovvered?” – but much, much funnier.

Beware though – it’s Aussie Humour – so expect the odd “£*&%” word…….


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: